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According to Science Suppressing your negative emotions drains your willpower.
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Individuals who work with the public often have to force a smile regardless of how they feel.
Additionally, their job success often depends on their ability to suppress negative emotions--such as resisting the urge to roll their eyes.
Their income also likely depends on their ability to smile and act as though the customer is always right--even when fielding complaints that are out of their control.
Smiling and acting sensitive to everyone's needs (while suppressing their own emotions) may yield a higher tip or better feedback ratings. The researchers refer to this as "surface acting." They found that surface acting wears down employees and drains their willpower. Consequently, they lack the self-control they need to say no to alcohol after work.
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In a press release for Penn State, Alicia Grandey, professor of psychology at Penn State said, "It wasn't just feeling badly that makes them reach for a drink. Instead, the more they have to control their negative emotions at work, the less they are able to control their alcohol intake after work."
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Interesting study...
Strangely enough, by God's will, I must have so much will power, I am told I rarely smile, and yet in employment and personal settings, I am friendly with the people and even have the giggles sometimes.
I have seen plenty of fake and phony, baloney in life and just prefer to be real and/or to get real.
(My good friend Bobby Buff's 1990's bodybuilding exploits, where he largely ignored his friends to lift weights and denied he was doing so, scarred me for life, I suppose)
I just drink socially, occasionally.
